When you sign up for a support package, we proactively monitor your website and regularly install available updates. That way you don’t need to worry about website security or downtime.
We’re here to help. Our team will provide a rapid response to ad-hoc requests, we can assist with design, development, maintenance or monitoring whenever you require our support.
Support packages are a predictable expense, there is no need to obtain quotes or raise a PO for every small task. Our team accurately logs time at one of two rates to ensure the most cost-effective solution and we’ll report this back to you.
Our packages cater for WordPress, WooCommerce and Shopify based sites. We can also provide bespoke packages for those platforms and other technologies.
Typically this allows for monthly updates and some support, training, design or tweaking the style of a page. It’s likely to cover 1 or 2 small requests a month.
Typically this allows for monthly updates, plus support, training, design or tweaking the style of a page. It’s likely that this will cover several requests or one larger request like adding a new page template to your CMS.
Typically this allows for monthly updates, plus several hours support, training, design and on-going improvements to your site. It’s likely that it would cover several requests.
We develop and support many complex websites and applications and we can provide bespoke packages based on your needs. Get in touch to discuss your requirements.
We're responsive. Our team is committed and understands how important your website is. We will respond to requests the same working day, often much sooner.
Your package will be set-up in our system. We accurately log tasks and any time we spend. We will send a monthly report so you can see how time has been spent.
To start receiving our support or to simply have a chat about what we can offer, complete the form below and we will get back to you.
We can support sites wherever they are hosted. However, as a WP Engine Partner we can also make recommendations and assist in the migration of your site to their cloud infrastructure, whether that’s using Shared Virtual Machines (VMs), Dedicated VMs, or Dedicated 3-tier Clusters.
If you are looking to develop a new site or features and plugins for an existing site we would love to discuss your plans. Get in touch to arrange a call and receive a proposal.
SiteTeam support packages are provided by LINE, a digital agency with 20 years experience working with organisations around the globe from start-ups to multinationals.