Penguin Random House

A digital platform to streamline internal communications for a giant publishing house.

The 2013 merger between Random House and Penguin created a truly global book publisher with nearly 250 independent publishing imprints. Naturally this brought with it logistical challenges as the two companies became a single unified company.

Scoping phase

Penguin Random House UK (PRH) approached us to provide a solution for a new intranet working with them from the initial scoping phase, through user experience and information architecture to visual design and production.

PRH wanted to build on WordPress due to a preference for open source technologies. Managing user permissions and personalisation across multiple UK sites was an important part of the process and integration with Active Directory provides staff with a seamless single sign-on across networked devices.

Penguin Random House

External systems

The site makes use of a number of external feeds including an ONIX feed to list new title releases and a phone directory which is integrated with their HR system.

The site is hosted on PRH infrastructure and we worked closely with their team to set-up the environment and load test prior to launch. We continue to work closely with the PRH team supporting the intranet and continuously refining and developing new features.

Independent publishing imprints
Of employees

Penguin Random House

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Line are incredibly responsive and their depth of technical knowledge reassures us that we are in good hands.”